Creative Categories: Marketing & Communications
Timings: Consultancy
Job Locations: Nairobi
Pay: Salary
Individual/Business: Individual
About Culinary Crossroads
Culinary Crossroads is an upcoming vibrant food court with 5 restaurants located on Rhapta Road, Westlands. With a focus on delivering diverse culinary experiences, it brings together a variety of food options that cater to different tastes and preferences in one convenient location.
Job Overview
Culinary Crossroads is looking for an organized and customer-oriented Intern to assist with managing deliveries and supporting customer service. This role offers hands-on experience in the fast-paced food service industry, providing valuable skills in customer interaction, logistics, and operations management.
Key Responsibilities
- Coordinate and monitor delivery orders to ensure timely and accurate service for customers.
- Assist in managing customer inquiries and resolving concerns with a positive and helpful attitude.
- Work closely with restaurant staff to oversee order preparation and dispatch.
- Track delivery performance, reporting on successes and identifying areas for improvement.
- Support front-of-house activities, helping to create a welcoming environment for customers.
- Assist in maintaining records of deliveries, customer feedback, and operational insights for continuous improvement.
Qualifications
- Currently pursuing or recently completed a diploma or degree in Hospitality, Business, or a related field.
- Strong organizational and time-management skills, with a keen attention to detail.
- Excellent communication and interpersonal skills, with a customer-first approach.
- Ability to work collaboratively in a team and handle fast-paced environments.
- A proactive problem-solver with a willingness to learn and adapt.